How long does Licious take to refund?
Standard refund
7 days
Return window
None
Refund destination
Original payment method
Refund timeline by payment method
- Online payment (bank account)Within 7 business days of initiation
- Failed payment (money debited, no order)Typically within 72 hoursAuto-reversed to source via the payment gateway
Bank-side credit time is added on top of Licious's internal processing time. Most users see funds within 9 business days.
Special cases
- Fresh meat & seafood (perishable)Returns only for expiry breach, transit damage or wrong item — raised at delivery
Why refunds get delayed
- Item failed quality check at the merchant's warehouse.
- Original payment instrument was deactivated or expired.
- Bank holiday / weekend interrupts the settlement cycle.
- Refund routed to wallet by default — needs manual transfer to bank.
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