How long does AJIO take to refund?
Standard refund
7 days
Return window
15d
Refund destination
Original payment method
Refund timeline by payment method
- AJIO WalletNear-instant after pickup
- Bank / card7–10 business days
Bank-side credit time is added on top of AJIO's internal processing time. Most users see funds within 9 business days.
Frequently asked questions
- How many days do I have to return on AJIO?
- 15 days from delivery on most fashion items — unused, unwashed, with all tags and packaging intact. Innerwear, swimwear and customised items are non-returnable; beauty has a 14-day window.
- How fast is an AJIO refund?
- Refunds to the AJIO Wallet are near-instant once pickup completes; refunds to a bank account or card clear in about 7–10 business days.
- Why did AJIO reject my return?
- The usual causes: the item was worn or washed, tags were removed, it belongs to a non-returnable category (innerwear, swimwear, customised), or the 15-day window had lapsed.
- Does AJIO pick up returns from home?
- AJIO schedules a reverse pickup for eligible items in serviceable pincodes; where pickup is not serviceable, the app’s return flow will guide you through the alternative it offers.
Why refunds get delayed
- Item failed quality check at the merchant's warehouse.
- Original payment instrument was deactivated or expired.
- Bank holiday / weekend interrupts the settlement cycle.
- Refund routed to wallet by default — needs manual transfer to bank.
Stop tracking refunds manually.
Zlash One reads your AJIO confirmation, return-pickup and refund-credit emails automatically — and shows the entire lifecycle in one card. Refund delayed? You'll know before customer support does.
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