How long does Shoppers Stop take to refund?
Standard refund
10 days
Return window
14d
Refund destination
Original payment method
Refund timeline by payment method
- Credit / debit card7–10 working days
- Net banking2–10 working days
- UPI2–7 working days
- Wallets0–3 working days
- Shoppers Stop wallet / gift cardSame day
- Cash on delivery2–3 working days
Bank-side credit time is added on top of Shoppers Stop's internal processing time. Most users see funds within 12 business days.
Why refunds get delayed
- Item failed quality check at the merchant's warehouse.
- Original payment instrument was deactivated or expired.
- Bank holiday / weekend interrupts the settlement cycle.
- Refund routed to wallet by default — needs manual transfer to bank.
Stop tracking refunds manually.
Zlash One reads your Shoppers Stop confirmation, return-pickup and refund-credit emails automatically — and shows the entire lifecycle in one card. Refund delayed? You'll know before customer support does.
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