How long does Zomato take to refund?
Standard refund
Bank-dependent
Return window
None
Refund destination
Original payment method
Refund timeline by payment method
- Original payment methodPer your bank's cycle — no fixed count publishedUnless issued as Zomato credits
Bank-side credit time is added on top of Zomato's internal processing time.
Special cases
- Train food orders (IRCTC)Refund only if cancelled more than 2 hours before the train's scheduled arrival; no refunds for train delays
Why refunds get delayed
- Item failed quality check at the merchant's warehouse.
- Original payment instrument was deactivated or expired.
- Bank holiday / weekend interrupts the settlement cycle.
- Refund routed to wallet by default — needs manual transfer to bank.
Stop tracking refunds manually.
Zlash One reads your Zomato confirmation, return-pickup and refund-credit emails automatically — and shows the entire lifecycle in one card. Refund delayed? You'll know before customer support does.
Try Zlash One →