Return policies of every major Indian retailer

Amazon India offers a 10-day return window on most electronics and a 30-day window on fashion items, with refunds typically credited within 5 business days.

Flipkart offers a 7-day return window on most electronics and 10 days on fashion (Lifestyle) items. Cancellation refunds clear in 5–7 business days; standard refunds begin once the seller receives the returned product.

Croma allows a return request to be raised up to 15 days after delivery on most consumer electronics; refunds clear within 5–7 working days of pickup, depending on the original payment method.

Reliance Digital accepts return requests within 5 days of delivery for items with physical damage, missing parts or wrong product; visible damage must be reported within 24 hours. Refunds typically reflect in the source account within 7 days.

Tata CLiQ offers a 30-day return window on fashion and non-electronic items; electronics and luxury have tighter rules. Refunds typically take 4–7 business days to process once the return is received.

Myntra offers a 30-day return window on most fashion items with refunds clearing within 7 business days of pickup.

AJIO offers a 15-day return window on most fashion items. Refunds to the AJIO Wallet are near-instant; refunds to a bank card / account clear within 7–10 business days of pickup.

Nykaa offers a 15-day return window on most beauty and personal-care products with refunds processed within 7 business days.

JioMart offers up to a 30-day return window on most non-grocery items; perishables and personal-care goods are non-returnable. Refunds reflect in the source account in 3–15 working days depending on the payment method.

BigBasket does not accept returns; instead, refunds are issued on damaged, expired or wrong items reported within 24 hours of delivery.

Blinkit does not offer returns on most items; refunds are issued for damaged, expired or wrong items reported in-app within hours of delivery. A 10-minute return-and-exchange flow is available for select non-grocery categories in serviceable areas.

Zepto does not offer returns on grocery and most quick-commerce items; refunds are issued on damaged, expired or wrong items reported in-app within hours of delivery. A 10-minute Instant Return / Exchange service has rolled out across electronics, apparel, toys, sports and kitchenware, with category-specific 1-, 3- and 7-day windows.

Swiggy Instamart does not accept returns on grocery and quick-commerce orders; refunds are issued on damaged, missing or wrong items reported via the Swiggy app within hours of delivery.

BB Now (BigBasket's quick-commerce arm) does not accept returns at the time of delivery; damage, expiry or wrong-item issues must be reported within 3 days via Customer Support for a full refund.

Apple Store India does not allow refunds or exchanges on purchases — the policy is sale-final. Customers who suspect a defective product must contact Apple Store Customer Service on 000800 040 1966 for repair or replacement under the 1-year limited warranty.

Samsung Shop India allows damage or mismatch claims within 2 days of delivery for mobiles, tablets, wearables, laptops and accessories. For consumer appliances, the package must be opened only in the presence of the Samsung installation engineer to qualify for a replacement.