Myntra Return Policy
Return window
30 days
Refund time
7 business days
Country
India
Conditions
Item must be in unused condition with all tags, branding and original packaging intact. Innerwear, swimwear and personalised goods are non-returnable.
Category exceptions
- Innerwear & SwimwearNon-returnable for hygiene reasonsNon-returnable
- Beauty & Fragrance14 days
- Customised / PersonalisedNon-returnable
How to claim a return
- Open your order on the Myntra app or website.
- Select the item, choose "Return" and pick a reason.
- Schedule a pickup or drop-off as offered.
- Refund credits to your original payment method within 7 business days of pickup.
Frequently asked questions
- What is Myntra’s return window?
- 30 days from delivery for most fashion items, with tags, branding and original packaging intact. Beauty and fragrance get 14 days; innerwear, swimwear and personalised items are non-returnable.
- How long does a Myntra refund take?
- About 7 business days after pickup. Wallet and UPI credits arrive first; card refunds can take an extra bank-settlement cycle on top.
- Are all items returnable on Myntra?
- No — innerwear, swimwear and customised products are non-returnable for hygiene reasons, and beauty items have a shorter 14-day window than the standard 30 days.
- What condition does a Myntra return need to be in?
- Unused and unwashed, with every tag and the original packaging intact — items failing the pickup-time quality check are handed back and the return is closed.
Will Zlash track my refund?
Yes. Zlash One — our order intelligence dashboard — parses your purchase, return-pickup and refund-credit emails to give you a single, chronological timeline per order. No manual tracking needed.
See how Zlash One tracks refunds →