Amazon India Return Policy
Return window
10 days
Refund time
5 business days
Country
India
Conditions
Item must be in original condition with all tags, accessories and packaging. Some categories (groceries, personalised goods, software downloads) are non-returnable.
Category exceptions
- Fashion & Apparel30 days
- Books10 days
- Mobiles & Tablets10 days
- Large AppliancesDemo + installation required first10 days
- GroceriesNon-returnable; refund only if damaged on deliveryNon-returnable
How to claim a return
- Open your order on the Amazon India app or website.
- Select the item, choose "Return" and pick a reason.
- Schedule a pickup or drop-off as offered.
- Refund credits to your original payment method within 5 business days of pickup.
Will Zlash track my refund?
Yes. Zlash One — our order intelligence dashboard — parses your purchase, return-pickup and refund-credit emails to give you a single, chronological timeline per order. No manual tracking needed.
See how Zlash One tracks refunds →