Apple Store India Return Policy
Conditions
Products purchased at the Apple Store in India cannot be refunded or exchanged. Defective hardware is handled via Apple's limited warranty (typically a service-centre repair or replacement). A separate 14-day price-adjustment policy refunds the difference if Apple reduces the price of the same product within 14 calendar days of purchase — this is not a return window.
Category exceptions
- Defective HardwareHandled via Apple limited warranty — service centre or replacementNon-returnable
- AppleCare+AppleCare+ plan itself can be cancelled within 30 days if no claim has been made30 days
What to do instead of a return
Apple Store India has no standard return flow — eligible issues follow the process in the conditions above (report through Apple Store India's app/support within the stated window, with photos where relevant). Always confirm against the official policy before raising a claim.
Will Zlash track my refund?
Yes. Zlash One — our order intelligence dashboard — parses your purchase, return-pickup and refund-credit emails to give you a single, chronological timeline per order. No manual tracking needed.
See how Zlash One tracks refunds →