boAt Return Policy
Return window
7 days
Refund time
30 business days
Country
India
Conditions
Replacement requires a genuine defect or transit damage — damage claims within 24 hours of receipt, and the full package with all accessories handed over at pickup. Dissatisfaction with the look or sound of a defect-free product does not qualify.
Category exceptions
- boAt Renewed (refurbished)7-day replacement policy7 days
How to claim a return
- Open your order on the boAt app or website.
- Select the item, choose "Return" and pick a reason.
- Schedule a pickup or drop-off as offered.
- Refund credits to your original payment method within 30 business days of pickup.
Will Zlash track my refund?
Yes. Zlash One — our order intelligence dashboard — parses your purchase, return-pickup and refund-credit emails to give you a single, chronological timeline per order. No manual tracking needed.
See how Zlash One tracks refunds →