Flipkart Return Policy
Return window
7 days
Refund time
5 business days
Country
India
Conditions
Returns must be initiated within the policy window. The product, all accessories, and the original packaging must be returned together.
Category exceptions
- Fashion (Lifestyle)Refund, replacement or exchange10 days
- MobilesService-centre replacement / repair only for many premium models7 days
- TVs & Large AppliancesService-centre replacement / repair only7 days
- Furniture10 days
- Personal Care (Grocery)Refund only3 days
How to claim a return
- Open your order on the Flipkart app or website.
- Select the item, choose "Return" and pick a reason.
- Schedule a pickup or drop-off as offered.
- Refund credits to your original payment method within 5 business days of pickup.
Frequently asked questions
- How many days is Flipkart’s return window?
- 7 days for most electronics and 10 days for fashion (Lifestyle) items, counted from delivery. Many premium mobiles, TVs and large appliances are repair/replacement-only through the brand service centre.
- How long does a Flipkart refund take after pickup?
- Typically about 5 business days once the picked-up item passes quality check. UPI and wallet refunds arrive first; card refunds can add a bank-settlement cycle.
- Why does my Flipkart item show “replacement only”?
- Some categories — premium mobiles, TVs, large appliances — resolve issues through service-centre repair or replacement instead of refunds. The option shown on the product page at purchase time is what applies.
- Can I return a Flipkart product without the original packaging?
- The policy requires the product, all accessories and the original packaging to be returned together — missing packaging is one of the most common rejection reasons.
Will Zlash track my refund?
Yes. Zlash One — our order intelligence dashboard — parses your purchase, return-pickup and refund-credit emails to give you a single, chronological timeline per order. No manual tracking needed.
See how Zlash One tracks refunds →