Smartphone warranty in India

What each brand says its smartphones warranty covers and excludes

Taken from each brand’s own India warranty terms; the wording differs, so read the brand page before assuming coverage.

• Apple: Defects covered by the Apple One (1) Year Limited Warranty on Apple-branded hardware; service is routed through Apple or an Apple Authorised Service Provider. Accidental-damage cover is not part of the standard warranty.
• Samsung: Manufacturing defects on the device, repaired at a Samsung authorised service centre; valid invoice required. In-box chargers, handsfree and data cables carry a shorter period than the handset.
• Sony: Manufacturing defects during the period shown as "Valid Up to" on the product information page. Non-transferable (first end user), purchase from a Sony authorised dealer; warranty card and original invoice must be presented together. Void for products bought as "seconds" resale.
• Xiaomi: Manufacturing defects on the main device, covering labour and parts. Battery, adapter and other packaged accessories carry a shorter period than the device.
• vivo: Handset defects, with a valid proof of purchase. A functional error within 30 days of purchase can be handled by replacement or repair on top of the one-year warranty. Removable battery, charger, data cable, earphones and SD card carry a shorter period.
• OPPO: Original warranty on OPPO smartphones as per the policy at the time of purchase. The optional OPPO Protection Plan adds 365 days after the original warranty ends and does not cover charger, data cable, stylus or other in-box accessories.
• realme: Defects on the device under realme’s India warranty table; service is carry-in. Cables, chargers and wired headphones carry a shorter period than the main device.
• Motorola: Handset defects under the warranty shown on the product page; accessories are covered for 6 months. Buyers should check the warranty card in the box for the exact terms of their model.
• Nothing: Labour and parts for manufacturing defects, walk-in service, purchase invoice required; 7-day DOA/replacement window. Phone cases, screen protectors and decoration accessories are not covered.
• Google Pixel: Defects in materials and workmanship under normal use for one year from the original retail purchase, for consumers who bought in India. Google repairs the device or replaces it at its discretion; statutory rights are not reduced.

Chargers, cables and other accessories

Accessories usually carry a shorter period than the device, or none at all.

• Samsung: In-box accessories (charger, handsfree, data cable) — 6 months
• Samsung: Accessories bought separately (battery, power bank, wireless charger, SmartTag) — 1 year (Handsfree, charger, data cable, S Pen and watch bands bought separately carry 6 months)
• Xiaomi: Battery, adapter and other packaged accessories — 6 months
• vivo: Removable battery, charger, data cable, earphones & SD card — 6 months (Counted from purchase)
• realme: Built-in battery — 1 year
• realme: Cables, adapters and chargers — 6 months
• Motorola: Accessories (moto g57 power listing) — 6 months
• Nothing: Phone battery — 1 year
• Nothing: USB cables & adapters — 6 months (Listed as 180 days)

How to raise a claim

Claim channels as the brands list them. Keep the invoice and the serial number or IMEI to hand.

• Apple: Apple Authorised Service Provider; Apple Support online; Apple Store walk-in
• Samsung: Samsung authorised service centre; Samsung Members app
• Sony: Sony customer care 080 6500 6500; Sony authorised service centre; Chat with Sony support
• Xiaomi: Mi Service Centre; mi.com/in support
• vivo: vivo authorised service centre (valid proof of purchase required)
• OPPO: OPPO India support (support.oppo.com/in)
• realme: realme carry-in service (per the warranty table)
• Motorola: Motorola India support (en-in.support.motorola.com)
• Nothing: Nothing walk-in service (purchase invoice required)
• Google Pixel: Google Device Support (g.co/pixel/support)

Questions, answered

How long is the warranty on smartphones in India?

All 10 brands we verified give 1 year. Every smartphones line we verified is covered for 1 year. Figures are the manufacturer’s standard warranty and exclude paid extended plans.

Which brands cover smartphones for more than a year?

None of the smartphones lines we verified go beyond one year; the optional paid plans some brands sell are not counted.

Is any line of smartphones covered for less than a year?

Not among the lines we verified; each is covered for at least one year.

Do I need the invoice to claim warranty on smartphones?

Generally yes: Samsung, Sony, vivo and Nothing mention proof of purchase or an invoice in their terms. If it is lost, our guide on claiming warranty without an invoice lists what usually still works.

Are chargers, cables and other accessories covered by the warranty?

Usually for less time. Samsung: In-box accessories (charger, handsfree, data cable) — 6 months, Samsung: Accessories bought separately (battery, power bank, wireless charger, SmartTag) — 1 year (Handsfree, charger, data cable, S Pen and watch bands bought separately carry 6 months), Xiaomi: Battery, adapter and other packaged accessories — 6 months, vivo: Removable battery, charger, data cable, earphones & SD card — 6 months (Counted from purchase), realme: Built-in battery — 1 year and realme: Cables, adapters and chargers — 6 months.

Lost the invoice? What still counts as proof of purchase →