How to track your Snapdeal order

Step-by-step

Open snapdeal.com or the app and sign in.
Go to My Orders from the account menu.
Select the order to view its status trail and courier tracking ID.
Use the tracking ID on the courier’s site for hub-level scans.

What each status means

Ordered / Confirmed
Payment (or COD) accepted; the seller has the order but nothing has shipped yet.
Packed
The item is boxed and a courier AWB (airway bill number) has usually been generated.
Shipped / In transit
The parcel is moving between courier hubs. Multi-day gaps between scans are normal on long lanes.
Out for delivery
On a delivery vehicle in your area — most Indian couriers attempt between 9am and 9pm.
Delivered
Marked handed over. If you did not receive it, dispute the same day — false-delivery windows are short.
RTO / Returned to origin
Delivery failed (address, repeated attempts, refusal) and the parcel is heading back to the seller; prepaid orders get refunded after it reaches origin.

Who delivers Snapdeal orders

Shipments commonly move via Delhivery, XpressBees, Ecom Express, Shadowfax. The courier named on your order page is authoritative — partners vary by pincode, seller and product size.

Frequently asked questions

How long does Snapdeal take to deliver?: Value-focused sellers often ship from tier-2 hubs, so lanes can run longer than metro-warehouse marketplaces — the order page’s estimated date reflects the seller’s location.
My Snapdeal tracking ID shows nothing — why?: IDs go live at the courier’s first scan. If it stays blank more than 48 hours after "shipped", raise a ticket from the order page.
Does Snapdeal deliver COD orders differently?: COD parcels follow the same tracking; keep the exact amount ready — repeated failed COD hand-offs trigger RTO faster than prepaid.

Track every order in one place.

Zlash One reads your Snapdeal confirmation and shipping emails automatically and builds a single live timeline per order — across every store you shop at. No more juggling apps to find one parcel.

See how Zlash One works →

What each status means

Ordered / Confirmed

Payment (or COD) accepted; the seller has the order but nothing has shipped yet.

Packed

The item is boxed and a courier AWB (airway bill number) has usually been generated.

Shipped / In transit

The parcel is moving between courier hubs. Multi-day gaps between scans are normal on long lanes.

Out for delivery

On a delivery vehicle in your area — most Indian couriers attempt between 9am and 9pm.

Delivered

Marked handed over. If you did not receive it, dispute the same day — false-delivery windows are short.

RTO / Returned to origin

Delivery failed (address, repeated attempts, refusal) and the parcel is heading back to the seller; prepaid orders get refunded after it reaches origin.

Frequently asked questions

How long does Snapdeal take to deliver?

Value-focused sellers often ship from tier-2 hubs, so lanes can run longer than metro-warehouse marketplaces — the order page’s estimated date reflects the seller’s location.

My Snapdeal tracking ID shows nothing — why?

IDs go live at the courier’s first scan. If it stays blank more than 48 hours after "shipped", raise a ticket from the order page.

Does Snapdeal deliver COD orders differently?

COD parcels follow the same tracking; keep the exact amount ready — repeated failed COD hand-offs trigger RTO faster than prepaid.