How to track your Amazon India order

Step-by-step

Open the Amazon app or amazon.in and sign in.
Go to Your Orders from the account menu.
Select the order — the live status and expected delivery date sit at the top.
Tap "Track package" for the scan-by-scan courier trail.
For deliveries by Amazon Transportation, a live map appears when the parcel is out for delivery.

What each status means

Ordered / Confirmed
Payment (or COD) accepted; the seller has the order but nothing has shipped yet.
Packed
The item is boxed and a courier AWB (airway bill number) has usually been generated.
Shipped / In transit
The parcel is moving between courier hubs. Multi-day gaps between scans are normal on long lanes.
Out for delivery
On a delivery vehicle in your area — most Indian couriers attempt between 9am and 9pm.
Delivered
Marked handed over. If you did not receive it, dispute the same day — false-delivery windows are short.
RTO / Returned to origin
Delivery failed (address, repeated attempts, refusal) and the parcel is heading back to the seller; prepaid orders get refunded after it reaches origin.

Who delivers Amazon India orders

Shipments commonly move via Amazon Transportation (ATS), Delhivery, India Post (remote pincodes). The courier named on your order page is authoritative — partners vary by pincode, seller and product size.

Frequently asked questions

Why has my Amazon order not moved for days?: Long-lane shipments often go 24–72 hours between hub scans, which looks like a stall. If the expected delivery date has not passed, the order is usually fine — Amazon refreshes the promise date if the lane slips.
Where do I find the courier and AWB for an Amazon order?: Open the order → Track package. The shipping carrier is named there; third-party carriers list the tracking ID you can also use on the courier’s own site.
What if my Amazon order shows delivered but I did not get it?: Report it from the order page the same day (Problem with order → Package didn’t arrive). Check with neighbours/security first — then Amazon investigates against the delivery scan.

Track every order in one place.

Zlash One reads your Amazon India confirmation and shipping emails automatically and builds a single live timeline per order — across every store you shop at. No more juggling apps to find one parcel.

See how Zlash One works →

Step-by-step

Open the Amazon app or amazon.in and sign in.

Go to Your Orders from the account menu.

Select the order — the live status and expected delivery date sit at the top.

Tap "Track package" for the scan-by-scan courier trail.

For deliveries by Amazon Transportation, a live map appears when the parcel is out for delivery.

What each status means

Ordered / Confirmed

Payment (or COD) accepted; the seller has the order but nothing has shipped yet.

Packed

The item is boxed and a courier AWB (airway bill number) has usually been generated.

Shipped / In transit

The parcel is moving between courier hubs. Multi-day gaps between scans are normal on long lanes.

Out for delivery

On a delivery vehicle in your area — most Indian couriers attempt between 9am and 9pm.

Delivered

Marked handed over. If you did not receive it, dispute the same day — false-delivery windows are short.

RTO / Returned to origin

Delivery failed (address, repeated attempts, refusal) and the parcel is heading back to the seller; prepaid orders get refunded after it reaches origin.

Frequently asked questions

Why has my Amazon order not moved for days?

Long-lane shipments often go 24–72 hours between hub scans, which looks like a stall. If the expected delivery date has not passed, the order is usually fine — Amazon refreshes the promise date if the lane slips.

Where do I find the courier and AWB for an Amazon order?

Open the order → Track package. The shipping carrier is named there; third-party carriers list the tracking ID you can also use on the courier’s own site.

What if my Amazon order shows delivered but I did not get it?

Report it from the order page the same day (Problem with order → Package didn’t arrive). Check with neighbours/security first — then Amazon investigates against the delivery scan.